● 1. Express doesn’t accept any address with P.O. Box
●2. Please ensure your address is correct, changing address after parcel left factory will cause extra at least $15 when delivered.
We use DHL or FedEx for shipping carrier, FREE SHIPPING for each order( Except In some remote country)
If you need any other shipping method, please contact our service.
Delivery time: Normally, it takes about 2-5 business days for the delivery.
It is decided by the hair as sample and lower value just to help you to avoid the customs tax as possible as we can. You will get the original hair as your order shows !
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return deadline 7 days | please ensure the hair never be washed & cut |
contact us timely to consult ! |
Reason | Return | Exchange | Photos | Videos | Shipping | Notes |
---|---|---|---|---|---|---|
Quality Issue | OK | OK | Need | Need | Seller | No Man-made damage |
Wrong Items | OK | OK | Need | Need | Seller | Hair should be in a good condition |
Not Ideal Lengths | OK | OK | Need | Needn't | Buyer | Hair should be in a good condition |
Personal Preference | OK | OK | Need | Needn't | Buyer | Hair should be in a good condition |
Notice:
1. As for the shipping fee that we shall bear(if it is for our problem), please help us to pay for it first. Thanks in advance! And we will refund to you with the order you return to us together.
2. If the package you return to us gets lost, we would not be responsible for it. We only will refund to you when we receive it.Thanks for your kindly understanding and cooperation !
Email: service@aliqueenmall.com
Whatsapp: +8613678929477
Telephone: 0086-20-26298476
Address: Room B13004-B13005 , No.222 Guang Yuan West Road , Long Tou Market, Guangzhou Guangdong, China, 510000